Office of the Student Ombuds

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Student Complaints and Concerns about the University​

The Student Ombuds Office is a place where U-M students can bring their questions, complaints, and concerns about the university. With the Ombuds, you can have confidential discussions in a safe environment while accessing:

  • informal dispute resolution services;
  • resources and referrals, and;
  • helpful ways to consider all options available to you. 

The Student Ombuds is an impartial advocate for fair and consistent treatment, working independently of U-M's administrative and formal dispute resolution processes. It has no decision-making authority, but it can help you navigate the often intricate steps of these processes.

Read more about how the Student Ombuds Office can help here.

If you are a U-M staff or faculty member, please contact the Staff Ombuds Office for assistance.